Following a successful audit by Lloyd’s Register Quality Assurance, Alfardan Properties has announced the renewal of ISO 9001:2015 certification of its Quality Management System (QMS). The recertification affirms the company’s commitment to develop luxurious properties that provide quality leasing and property management services.
The ISO 9001:2015 is an international standard which focuses on several quality management principles including a risk-based process approach towards aligning the quality of products and services with the organisation’s business strategy, a strong focus on continuous improvement and customer satisfaction.
Commenting on successfully renewing the certification, Mohamed Sleiman, Chief Operating Officer of Alfardan Properties stated:
“We are extremely pleased with the renewal of the ISO 9001:2015 certification which stands as a testament to quality excellence and innovation, which is at the core of our operations.
This achievement comes as a reaffirmation of our commitment to our customers and stakeholders to offer industry leading real estate products and property management services that are benchmarked against best practices and global standards of excellence.
The recertification of Alfardan Properties Quality Management System is a culmination of the combined efforts of all its employees and the quality team who strictly follow its framework within the scope of all business processes and operations.
As we look to the future, we aim to continuously seek new ways to enhance our operations, in light of the ever-evolving needs of our customers and the changing dynamics in the regional market. We look forward to accelerating our efforts to innovate and set new standards of excellence within the marketplace that in turn will strengthen further our reputation as the property market leader in Qatar.”
The certification is in line with Alfardan Properties’ strategy of encouraging a team-oriented approach on all business processes, focusing on the best interest of tenants, stakeholders, staff, contractors, and management.
In highlighting its success, the company acknowledged the role of the leadership, the continual improvement of processes, and regular feedback from all stakeholders in the QMS that have contributed to service improvement initiatives and numerous product innovations. This allows to benchmark properties against customer satisfaction.
Over the past years, the company has regularly reviewed its policies and ensured that the employees undergo regular awareness and competency training in line with the QMS objectives. The company will continue to do so in the coming years, maintaining a track in providing 360-degree turnkey solutions in project development, leasing, and property management. Today, Alfardan Properties is renowned for its legacy in developing real estate megaprojects in Qatar and the region. It is one of the most prominent forces contributing to the country’s economic success and in developing the next stage of hospitality, real estate, and infrastructure development in line with Qatar National Vision 2030.